Return Policy
Returns
If you need return authorization please contact us to with you order number
1. All products should be returned in original factory packaging in a shipping carton of sufficient size and strength with adequate inner packaging to ensure that product is received in “as new” condition. No credit will be issued for material that is improperly packaged. **IF a product has a manufacturers seal it must NOT be broken or the product CANNOT be returned**
2. Do not write on the factory packaging.
4. Credit will not be issued until inspected by RMA department and/or factory and deemed to be in new, resellable condition.
5. Returns of factory defective material will be handled according to manufacturer’s return policies.
6. Returns are subject to a 20% restocking fee based on reason for return.
8. Returns are valid for 20 days from the ship date.
If you need return authorization please contact us to with you order number
- Call us at 800-489-4145
- Click here to fill out the online form and provide details on your reason for return
1. All products should be returned in original factory packaging in a shipping carton of sufficient size and strength with adequate inner packaging to ensure that product is received in “as new” condition. No credit will be issued for material that is improperly packaged. **IF a product has a manufacturers seal it must NOT be broken or the product CANNOT be returned**
2. Do not write on the factory packaging.
4. Credit will not be issued until inspected by RMA department and/or factory and deemed to be in new, resellable condition.
5. Returns of factory defective material will be handled according to manufacturer’s return policies.
6. Returns are subject to a 20% restocking fee based on reason for return.
8. Returns are valid for 20 days from the ship date.
